Trane™ and American Standard™ oil furnaces are built in the United States by Thermo Products, a company with over 70 years of providing trouble free and efficient home heating systems.
Our dedication to product and service has allowed us to build valued relationships with our contractors and their customers. Technological advancements have made heating your home cleaner, safer, and more comfortable and reliable than ever before.
But, at the same time we have never lost sight of our heritage, small town values, and our goal of producing the highest quality comfort products, or our commitment to complete customer satisfaction.
At Thermo Products we will continue to research, develop and refine solutions that meet the needs of the market. And we will continue to put a bit of Thermo Products heritage in everything we do.
View/Download Warranty Specifics (pdf):
Warranty/Returned Goods Information
For Contractor purchases made at a wholesale distributor - Warranty/Returned Goods Info:
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Some of our products are sold through wholesale distribution. All warranty claims require the model and serial number of the unit be provided to verify warranty eligibility. Many parts on our units are common and universal in design such as oil burner parts. The distributors stock many of these parts that can be used on our units. They also stock many Thermo Products specific parts as well. Most distributors will sell and invoice the repair part to the contractor and then process the warranty claim on their behalf. The selling price of a repair part is often more than the manufacturer’s credit amount. This difference is the responsibility of the contractor.
For Trane Wholesale Distributor Use Only - Online Warranty/Returned Goods Claims:
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Warranty/Returned Good Info for Complete Units, Complete Oil Burners and Heat Exchangers Must be Approved in Advance
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Warranty claims on complete units, complete oil burners and heat exchangers must be approved in advance. Contact Tech Service for advanced approval at 800-348-5130. For heat exchanger claims, please complete the form below.